---
title: Sharing Google Business Profile Access
description: Give Neon Moth manager access to your Google Business Profile without sharing your password. Step-by-step invite instructions and role details.
---

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# Sharing Google Business Profile Access

## Give Neon Moth manager access to your Google Business Profile so we can keep your hours, details, and integrations current, without ever sharing your password.

### **Why we ask for this**

Your Google Business Profile is what people see when they find you on Google Search and Google Maps. It shows your hours, phone number, address, photos, and reviews, and for many customers it's the first impression they get of your business. When your hours change for a holiday, when we connect your profile to your website or other tools, or when something needs correcting, those updates happen inside your profile.

Google lets you add us as a manager using our own Google account. That means we can make updates when they're needed without scheduling a call, waiting on verification codes, or asking for your password. You stay the owner of your profile, and you can see exactly who has access to it.

### **Access levels**

Google offers two roles for people you add to your profile:

| What the role can do | Owner | Manager |
| --- | --- | --- |
| Add and remove other owners and managers | Yes | No |
| Remove the Business Profile from Google | Yes | No |
| Edit hours, address, phone number, and services | Yes | Yes |
| Edit business name, category, and website | Yes | Yes |
| Edit attributes and links | Yes | Yes |
| Add and edit photos, logos, and products | Yes | Yes |
| Create and publish posts | Yes | Yes |
| Respond to reviews and questions | Yes | Yes |
| Use messaging | Yes | Yes |
| Manage Google Ads account links | Yes | Yes |
| Download performance insights | Yes | Yes |

We recommend the **Manager** role. It gives us everything we need to keep your profile accurate and connected, and it keeps control of who has access, and of the profile itself, with you.

### **How to add us**

This only takes a few minutes.

1. Sign in to the Google account you use for your business, then go to [business.google.com](https://business.google.com).
2. Open your Business Profile. If you manage more than one location, select the one you want to share.
3. Select **More** (the three-dot menu), then **Business Profile settings**, then **People and access**.
4. At the top left, select **Add**.
5. Enter [support@neonmoth.com](mailto:support@neonmoth.com) as the email address.
6. Under **Access**, select **Manager**.
7. Select **Invite**.

That's everything on your end. Google will email us an invitation, and once we accept it, you'll get an email from Google confirming that we've been added.

Google's own instructions are available in their help article: [Manage your Business Profile owners & managers](https://support.google.com/business/answer/3403100)

### **Your account stays safe**

You never share your password. We use our own Google account, so your sign-in stays yours and nothing about how you access your profile changes.

You stay in control. As a manager, we can't add or remove other users, can't remove you or anyone else from your profile, and can't delete your profile. Ownership stays with you.

You can see and remove our access at any time. We'll appear by name and email address on your People and access page, and you can remove us in a few clicks. We only use this access for work on your Business Profile and the services connected to it.

### **How to remove our access**

1. Go to [business.google.com](https://business.google.com) and open your Business Profile.
2. Select **More**, then **Business Profile settings**, then **People and access**.
3. Select **Neon Moth** ([support@neonmoth.com](mailto:support@neonmoth.com)) from the list, then select **Remove person**.

Removing our access won't change anything on your profile. Updates we've already made stay in place, and any review replies or posts we published on your behalf remain visible.

### **Need help?**

If you're not sure which Google account owns your Business Profile, or you get stuck anywhere along the way, contact us and we'll walk through it with you.

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